Help Desk Team

As part of an innovation ecosystem focused on supporting federal government efforts to adapt emerging and innovative technologies to address critical challenges and high-priority focus areas, our PartnerNetwork Members receive access to these powerful support services:

FEDERAL HELP DESK SUPPORT SERVICES

PartnerNetwork members leverage the Federal Help Desk to enhance their understanding of government customers and their requirements. Use the help desk to optimize federal marketing activities, gain insight into opportunity requirements, identify customer points of contact, and leverage subject matter experts.

Go-to-Market Support - Tier 0

Self-Service Information and Document Resources

Capability Statements
Compelling 1-page member capability statement template for member distribution to government programs.
Company Solutions Summary
Quad chart template that aligns a member-specific solution with government priorities and major technology acquisition focus areas.
FAQ Knowledge-base
A compendium of answers to frequently asked questions by small business concerns and non-traditional federal contractors.
Federal Policy Advisory
Guidance on priority areas of interest (AOI), Federal Acquisition Regulations (FAR), Other Transaction Authorities (OTA), and rapid acquisition pathways.

Business Development Support - Tier 1

Acquisition Point-of-Contact Support Services

Small Business POC Discovery
Identify agency-specific small business liaison and Office of Small Business Utilization points of contact.
Solicitation Contract POC Discovery
Identify designated contract solicitation points of contact.
Solicitation Interested Party Registration
Request member to be added to the contracting officers Interested Parties List.
Solicitation Questions to Government
Submit member solicitation questions and requests for clarification to contracting points of contact.

Opportunity Support - Tier 2

Customer-Specific Opportunity Pursuit Support Services

Teaming Partner Outreach
Identify complimentary industry partners and assist members in establishing teaming agreements and subcontracts.
Customer Contact Discovery
Identify customer, lead sponsor, and/or end-user points-of-contact for exploratory opportunity discussions.
Customer Meeting Coordination
Relevant stakeholder outreach to discuss member capabilities, solution demonstration, and potential pilot/project opportunities.
Opportunity Q&A and Requirements Review
Assist members in reviewing scope of work and requirement documents; and drafting key questions for government response.
Pre-Submission Proposal Review & Guidance
Review member proposal and provide guidance aimed at strengthening the final submission.

Business Support - Tier 3

Project-Specific Technical and Business Assistance

Federally Funded Technical and Business Assistance (TABA)
Provide research and expert guidance to support technical merit, budget justification, and commercialization strategy.
Proposal Development Support
Support member efforts to develop compelling white papers submissions and/or technical and pricing proposals.
Joint Venture Entity Formation for Teaming
Support members in the formation of JVs for favorable entity exemptions (WOSB, SDVOSB, VOSB, 8(a), HUBZone, etc.)
Strategic Advisory & Business Strategy
Support Support member go-to-market strategy through the evaluation of program solutions sought and customer technical requirements.

Expert Support - Tier 4

Program-Specific Subject Matter Expert Resources

Integrated Project Team Lead
Support members in the formation, administration, and management of integrated project teams.
Customer Expert Advisor
Possess in-depth knowledge of the government customer and end-user groups.
Operational/Functional Domain Analyst
An understanding of the target operational domain and experience with relevant systems, workflows, and processes.
Technology and Integration Expert
Provide specialized solution design expertise and skills relevant to technology validation, implementation and integration.


FEDERAL ACQUISITION SURVEILLANCE TEAM (FAST) RESEARCH SERVICES

Our Federal Acquisition Surveillance Team (FAST) produces daily actionable market intelligence, including government innovation reports and agency customer opportunity alerts. Our research services are designed to help members stay informed of emerging technology priorities within government agencies, track ongoing federal investment trends, and identify potential teaming partners and subcontract opportunities.

Member Dashboards

Summary Reports

Federal Emerging Technology Acquisition Activity Dashboard
Stay informed of the latest trends and funding priorities for technological innovation within federal agencies.
Top Federal Innovative Organizations
Identify the leading federal entities actively pursuing cutting-edge technologies and target your business development efforts.
Top Technical Capabilities Sought by Federal Agencies
Highlights in-demand technologies and solutions by government agency so you can align your offerings and technical capabilities.
Top Federal Agency Innovators based on Member Technology
Showcases agencies that are seeking your technology and solutions to help you better prioritize customer pursuit efforts.
Track Government Technology Acquisition Momentum
An analysis of the direction and volume of technology acquisitions across government so you can align with areas of growing demand.
Federal Government Technology Demand Trends
Tracks the evolving acquisition needs and priorities of federal agencies for key technologies so you stay market relevant.

Market Monitoring

Surveillance Alerts

Top Business Opportunity Alerts
Curated list of member-aligned government capability requirements to quickly identify relevant customer opportunities.
Recently Released Solution Requirements
Identifies relevant agency technical and service requirements so you can understand their specific needs and challenges.
Upcoming Proposal Response Due Dates
Highlights government contract proposal submissions deadlines with technical requirements relevant to your capabilities.
Government Industry Days & Industry Outreach
Upcoming government-sponsored Industry Days and other industry outreach events crucial for engaging government representatives.
Potential Teaming Partners with Synergistic Technologies
Identifies companies with technologies and/or capabilities that are synergistic with your own for strategic partnering and collaboration.
Potential Teaming with Sole Source Contract Partners
Highlights companies that either hold, or are intended for award, of a sole source contract aligned with your capabilities or offerings.
Active Multiple Award Contracts
Multiple award contracts (MACs) that are currently active through which you can win task orders as prime contractor or subcontractor.



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Quick Links


Capability Focus Areas

  • Additive Manufacturing
  • Advanced Manufacturing and Production
  • Advanced Materials
  • Advanced Networks
  • Advanced Nuclear Energy
  • Advanced Wireless
  • Artificial Intelligence (AI)
  • Autonomous & Unmanned Systems
  • Autonomous Agents
  • Blockchain & Distributed Ledger
  • C4ISR Technology
  • Cloud Computing
  • Cognitive and Explainable AI
  • Combat Casualty/Critical Care
  • Critical Infrastructure Modernization & Security
  • Cyber Security
  • Data Analysis & Analytics
  • Directed Energy
  • Edge Computing
  • Energy Storage Technologies
  • Engine Technology
  • Grid Modernization & Security
  • Human-Machine Interfaces
  • Hypersonics
  • Immersive Technologies (VR, AR, MR, XR)
  • Instruments and Payloads
  • Integrated Communications Technologies
  • Internet of Things (IoT) & Digital Twins
  • Logistics & Supply Chain
  • Machine Learning (ML) & MLOps
  • Medical Devices (wearable & diagnostic)
  • Network Applications
  • Networks
  • Nontherapeutic Biotechnologies
  • Omics (Genomics, Proteomics, Multi-omcis)
  • Process Automation (RPA and IPA)
  • Propulsion Technologies and Systems
  • Quantum Technologies
  • Radar Applications
  • Radar-Communication Systems
  • Radars
  • Radio-frequency (RF) Technology
  • Renewable Energy
  • RF Materials and Components
  • Robotics & Machine Automation
  • Semiconductors and Microelectronics
  • Sensors & Sensor Fusion
  • Signature Management (Early Detection)
  • Space Technologies and Systems
  • Sustained Autonomy
  • Symbiotic Human-Machine Applications
  • Therapeutic Biotechnologies

See complete list of current Technology Domains and Capability Focus Areas.